The coordinator process has the task of distributing resources and staffing roles in the everyday work within the IT organisation. The coordinator functions as the spider in the web and should have control of all resources on every occasion and for all activities that take place in order to be able to rapidly prioritise and redistribute resources.
A simple way to manage the planning is for the coordinator to have a weekly calendar where all resources are included. Everything that is planned for the resources is entered in the calendar so that empty boxes correspond to free time. This enables the entire IT organisation to see who is doing what and what the total workload looks like.
