Documents

Documents

Title
Template stakeholder analysis 1.0
 1 file(s)  57 downloads
Project Please login to download
TRIM Operation processes
 1 file(s)  69 downloads
Operation Please login to download
TRIM Delivery control processes
 1 file(s)  45 downloads
Delivery control Please login to download
TRIM Relations Processes
 1 file(s)  46 downloads
Relations Please login to download
TRIM Strategy Processes
 1 file(s)  55 downloads
Strategy Please login to download
TRIM Transition processes
 1 file(s)  42 downloads
Transition Please login to download
Template Service structure
 1 file(s)  75 downloads
Delivery control Please login to download
Template CSI Register
 1 file(s)  57 downloads
Delivery control Please login to download
Template Release schedule
 1 file(s)  46 downloads
Transition Please login to download
Function – Application Management
 1 file(s)  52 downloads
Operation Please login to download
Function – Service Desk
 1 file(s)  68 downloads
Operation Please login to download
Function – Delivery Management
 1 file(s)  41 downloads
Delivery control Please login to download
Function – IT Steering group
 1 file(s)  47 downloads
Strategy Please login to download
Template Post Implementation Review
 1 file(s)  42 downloads
Transition Please login to download
Template Product specification
 1 file(s)  47 downloads
Delivery control Please login to download
Template Service Level Requirements
 1 file(s)  58 downloads
Relations Please login to download
Template Standard change
 1 file(s)  50 downloads
Transition Please login to download
Template IT Service
 1 file(s)  68 downloads
Delivery control Please login to download
Template Supporting Service
 1 file(s)  40 downloads
Delivery control Please login to download
Template CAB Routines
 1 file(s)  50 downloads
Transition Please login to download
Template Service Strategy
 1 file(s)  35 downloads
Strategy Please login to download
Process description Operational maintenance
 1 file(s)  33 downloads
Operation Please login to download
Process description SLM
 1 file(s)  38 downloads
Relations Please login to download
Template Business Case
 1 file(s)  33 downloads
Project, Relations Please login to download
Template RFC
 1 file(s)  34 downloads
Transition Please login to download
Template Agreement SLA
 1 file(s)  41 downloads
Relations Please login to download
Process description Change Management
 1 file(s)  38 downloads
Transition Please login to download
Process description Service Portfolio Management
 1 file(s)  38 downloads
Strategy Please login to download
Process description Supplier Management
 1 file(s)  30 downloads
Delivery control Please login to download
Process description Strategy Management
 1 file(s)  30 downloads
Strategy Please login to download
Process description Service Catalouge Management
 1 file(s)  38 downloads
Delivery control Please login to download
Process description BRM
 1 file(s)  31 downloads
Relations Please login to download
Process description Continual Service Improvement
 1 file(s)  29 downloads
Delivery control Please login to download
Process description Coordination
 1 file(s)  33 downloads
Operation Please login to download
Process description Problem Management
 1 file(s)  40 downloads
Operation Please login to download
Process description Release Management
 1 file(s)  27 downloads
Transition Please login to download
Process description Request Fulfilment
 1 file(s)  36 downloads
Operation Please login to download
Process description Service Design
 1 file(s)  28 downloads
Transition Please login to download
Process description Incident Management
 1 file(s)  44 downloads
Operation Please login to download
Role description Applications Manager
 1 file(s)  32 downloads
Operation Please login to download
Role description Service Desk Manager
 1 file(s)  33 downloads
Operation Please login to download
Role description Technical Manager
 1 file(s)  29 downloads
Operation Please login to download
Role description Change Manager
 1 file(s)  26 downloads
Transition Please login to download
Role description Operations Manager
 1 file(s)  28 downloads
Delivery control, Operation Please login to download
Role description IT Manager
 1 file(s)  36 downloads
Strategy Please login to download
Role description Incident Manager
 1 file(s)  34 downloads
Operation Please login to download
Role description Infrastructure Architect
 1 file(s)  27 downloads
Delivery control Please login to download
Role description Coordinator
 1 file(s)  28 downloads
Operation Please login to download
Role description Business Relationship Manager
 1 file(s)  28 downloads
Relations Please login to download
Role description Delivery Manager
 1 file(s)  29 downloads
Delivery control, Relations Please login to download
Role description Supplier Manager
 1 file(s)  25 downloads
Delivery control Please login to download
Function – Service Management Office
 1 file(s)  30 downloads
Delivery control Please login to download
Function – Technical Management
 1 file(s)  29 downloads
Operation Please login to download
Function – Customer Management
 1 file(s)  25 downloads
Relations Please login to download
Template Service Portfolio
 1 file(s)  33 downloads
Strategy Please login to download
Role description Product owner
 1 file(s)  26 downloads
Delivery control Please login to download
Role description Service owner
 1 file(s)  32 downloads
Delivery control Please login to download
Role description Release Manager
 1 file(s)  25 downloads
Transition Please login to download
Role description Process owner
 1 file(s)  29 downloads
Delivery control Please login to download
Role description Service Management Architect
 1 file(s)  29 downloads
Delivery control Please login to download
Role description Problem Manager
 1 file(s)  38 downloads
Operation Please login to download