Author Archive for: OpenTRIM


Operation is the production line in the IT factory. This is where the entire responsibility for the IT environment is located, with servers, network, applications and systems which create value for the business at all times. Nearly all businesses are directly dependent on their IT services for their business...

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”Don’t fix what’s not broken” is a mantra in all technical environments, regardless of industry. Unfortunately, this doesn’t work in the reality in which IT organizations operate as the need and demand for IT services is constantly changing. A transition phase is consequently needed to ensure controlled management of...

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Many IT organizations tend to ”do everything”. They act reactively to the business’s changes and the everyday operation largely consists of urgent measures at all levels. It thereby becomes difficult to maintain unity in the delivery. In brief, there is no clear strategy. A strategy should describe what should...

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